Companion Policy
Our primary concern is the health and well-being of our patients. To ensure this, please adhere to the following guidelines regarding companions:
1- If the physician deems the presence of a companion detrimental to the patient’s health, please comply with this directive. Our visiting hours are from 07:00 to 22:00.
2- For the health of our patients, only one companion is permitted.
3- Individuals exhibiting symptoms such as fever, runny nose, cough, diarrhea, vomiting, or infectious dermatitis are not allowed as companions.
4- Do not touch any patient care materials.
5- Respect the privacy of both patients and staff during your stay.
6- Avoid behaviors such as crying or shouting, as they may adversely affect the patient.
7- To protect our patients, do not bring or accept food and beverages from outside.
8- Flowers are not allowed in patient rooms due to infection risks. Flowers delivered for a patient will be given to them upon discharge along with a pre-delivered flower card.
9- Please refrain from using cell phones in areas with medical equipment.
10- Maintain a low volume to avoid disturbing patients.
11- Pets are not allowed in our facility. Please do not bring them.
12- Smoking is strictly prohibited within our organization, except in designated smoking areas.
13- In the case of a special patient, companion arrangements must be approved by the physician
Restrictions on Companions
The following individuals are not permitted to be companions:
- Children under 18 years of age.
- Those exhibiting symptoms such as fever, cough, sneezing, or expectoration, and those with a known active infectious disease.
Patient Information Disclosure
Patient health information is disclosed only under the following conditions:
- Adult and Conscious Patients: Information is provided to the patient or their first-degree relative.
- Child Patients: Information is provided to the parent.
- No information about the patient will be given to third parties.
Thank you for your understanding and cooperation in maintaining a safe and healing environment for all our patients.